Contacts
For product information, order support or general inquiries, we’re here to help.
Customer Support
We’re happy to assist you with any questions about our fragrances, orders, shipping, returns and product availability.
Response Time
We aim to respond to all inquiries within 24–48 business hours.
Orders & Support
If you’re contacting us about an existing order, please include your order number so we can assist you more quickly.
We’re here to help
The world of Ruya is made of fragrances, emotions and details.
For any need, feel free to contact us — we’ll reply with the utmost care.
Ruya Parfums by Carpe Diem Communication
Piazza Caduti Divisione Acqui Cefalonia e Corfù 15/A
56025 Pontedera (PI)
Italy
VAT: IT02221670504
Phone: +39 333 6208668 / +39 345 9234092
Email: support@ruyaparfums.com